Add unlimited users and devices without worry. Gain peace of mind with a system that automatically protects you from failures and outages.
Set up an entire office phone system, effortlessly manage users and their services, and provide advanced features—all within one intuitive interface.
A cutting edge and enterprise grade features communications network, built to keep delivering the latest in business VoIP technology
Utilize the Vinix API to build customized communications experiences with the ability to integrate with any other software or services.
High definition voice and video support allows your communications to be crystal clear. Double the call quality of a typical landline call
Place calls on hold, and play customized music or a commercial on hold.
Confirm to the party that they have a call; then transfer the call to an extension, group, call queue, another auto-attendent or outside phone number.
Transfer the call to an extension, group, call queue, another auto-attendent or outside phone number, without confirmation.
Forward calls via the Portal, or via your device or SoftPhone. Calls may be forwarded to any extension or outside phone number.**
A list of contacts and phone numbers that are uploaded via the Portal, and are made available on an IP phone or SoftPhone. Forward your calls Locally or Remotely via Phone or Web Call forwarding is easy to setup and manage.
Call Center Add-on
Send and receive faxes from your computer using your email! No need for fancy 3rd party apps. Just fire off an E-mail with your PDF attachment and you’re done!
After making or receiving a call, a user may conference in any third party for a 3-way call.
Multiple on-site and outside callers can simultaneously participate in pin protected conference calls. Callers can be assigned talk-listen or listen only access, or be kicked via call or the portal.
Fully compliant with all FCC mandates every location and phone number where you utilize a device or SoftPhone must have an associated E911 charge and entry in the Web Portal. The phone number associated with your location is then registered with the national E911 database. You are also responsible to update this information with if you move any device to a new location per the Terms of Service.
Smart PBX is considered the "core" application. Smart PBX allows you to setup a company location, add users, numbers, devices and route calls easily and effectively.
For call routing that requires more advanced customization, the Advanced Call Flows app provides a visually understandable call flow tree to easily setup whatever call flow your company needs.
Provides administrators with tools to manage phone numbers assigned to an account